The design and installation of your new home automation system are complete. Everything is beautifully connected, flawlessly responding to simple voice commands, allowing you to live in luxurious ease. All the while, behind the scenes, your smart home service team is standing by to ensure every bit of the technology hums along like Swiss Clockwork.

What should you look for when deciding on your smart home network service options?

Seamless Connection

Your network connection should be seamless and constant, backed by a home automation team ever ready to immediately detect and resolve problems. The service team should be consistently on top of things, handling issues before they are noticed. Matthew Roller, Acoustic Architects Service Manager, describes the company’s approach to preemptive customer service, “We don’t wait for the homeowner to notice the problem and contact us.”

Upgrades and Updates

With home automation, product generations are ever evolving. From Ultra-High Definition home theater to voice command systems throughout the house, the capabilities of smart products can be mind-boggling. Home Automation providers stay in the know about product upgrades so they can make recommendations as they come available. System updates are an important part of smart technology. With remote monitoring, you can be assured everything is up to date.

Worry No More

Acoustic Architects MDU Network Service PlansYour smart technology needs regular monitoring to continue working in tip-top order. A reliable service plan is an integral part of the smart home experience. Matthew tells us, “We are riding the wave of new capabilities, building systems that fit a certain lifestyle. Ensuring a consistently smooth experience is the name of the game and what discerning clients expect.”

Do you have rooms that are used only infrequently? Or a vacation home? When you invest in a service plan, you can schedule a service check-up a day or two prior to the date your space needs to be ready. Therefore your home theater, guest room, or entire dwelling is in prime condition exactly when you need it.

Acoustic Architects has a two-fold approach to great service. First of all, better remote monitoring lets the service provider recognize and diagnose an issue before the customer knows there is a problem. And secondly, customers on a service plan get a monthly system check to make sure the technology is up to date and operating perfectly.

The Promise

“Acoustic Architects is known for preventing complications, as well as solving very complicated issues before they happen. No matter where the problem is, whether the internet service, modem, router, or a smart-product, we can solve it. We own the responsibility and the automation of the modern home in its entirety.” – Aaron Flint, Founder, Acoustic Architects


Responsive Living, the term coined by Acoustic Architects founders, Aaron Flint and Spencer Hauldren, is the concept of seamlessly enhancing the client’s unique lifestyle using smart home technology. Responsive Living allows you to interact with your space via touch input, voice command, and predictive automation, placing you in full control of your home.

If you would like to learn more about home automation, feel free to connect with us. We will be happy to schedule a demo with you.

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